BCM Enrolment Specialist

Department

Front End Business Consultation

Reports To

Business Consultation General Manager

Role

This position is responsible for providing world class business consultation solutions for business owners and enrolment of clients into the company’s business solutions programmes from around the World.

The ideal candidate will process an entrepreneur mindset and be passionate about providing help to the company’s customers. The candidate will also process high ethnic values and be a believer of the company’s core values. The role will work to bring value to the company’s targeted markets and be quick to react to market changes as well as providing the latest market insights to the company.

The ideal candidate will be business savvy and solution-oriented, great at communicating with people at all levels to provide sound business advice based on the company’s products and services.

Responsibilities

Provide strategic business advice to potential clients through telephone calls
Convert and enroll potential clients into the most effective business solution the company provides
Actively seek for potential clients from the marketplace and enroll into the company’s business solutions
Provide, coach and guide clients based on the company’s solutions and methodologies
Work closely with customer success team to ensure all clients receive all necessary support to succeed from the company’s business solutions
Nurture all leads and clients by building strong rapport
Cross team collaboration in providing market insights to enhance the company’s business and marketing strategies
Maintain the company’s enrollment processes, guidelines and provide insights to continuously improve the sales processes
Achieve month on month enrollment targets to push forwards the growth and development of the company

Results

Expand customer base
Promote the BCM spirit
Excel company’s goals and targets
Bring in valuable market insights for the sustainable development of the company

Requirements

3+ years of experience in any industry
Bachelor’s Degree in business or related field preferred
Good product and service knowledge
Embodies an entrepreneurial mindset
A good team player with a driven desire to work in a team-oriented environment
Excellent service manner, self-motivated, detail-minded, positive thinking, and willing to work under pressure
High Cantonese fluency is a must, Mandarin and English proficiency is preferred
Excellent communication and teamwork skills
Self-starter, hunger for success, eager to learn, and open to new ideas
A strong passion for the internet environment, result-oriented, proactive and independent
A strong sense of responsibility, well organized with exceptional problem-solving skills, and a can-do attitude